Seller Agreement

Last updated October 2026

1. Eligibility and verification

Sellers must hold a valid UAE trade licence (or equivalent authorisation) covering the goods they sell, provide accurate KYC information and, where required by law, a VAT registration. Seller accounts require admin approval before listing.

2. Listings

Sellers must provide accurate titles, descriptions, images, prices (including VAT where applicable), stock levels and delivery tier. Products must comply with UAE laws, standards and the Prohibited & Restricted Items policy, and must be genuine.

3. Fulfilment and delivery tiers

Sellers must dispatch within the promised timeframe for the delivery tier they list (including express, same-day and next-day where offered) and keep inventory accurate. Repeated late dispatch may result in tier removal or suspension.

4. Fees and payouts

Commission and fees: [TO BE SET BY BRUMODI]. Payouts are made to the verified bank account after the return window for the order has elapsed, less fees and any refunds or chargebacks.

5. Returns and warranty

Sellers are responsible for valid returns, refunds and warranty obligations for their products under UAE consumer law and the Returns & Refunds Policy.

6. Suspension and termination

We may suspend or terminate seller accounts for breach, counterfeit goods, fraud or poor performance. Either party may terminate on notice, subject to completing open orders.

7. Data protection

Sellers receive customer data only to fulfil orders and must handle it in line with the PDPL and our Privacy Policy, and not use it for unrelated marketing.